![]() I expected that but I do not understand why a hotel cannot manage to book two nights with different payments in this day of computer support. In the morning I had to check out and check in because of different types of payment. I know there were kids on the 3rd floor, but our second floor room was OK and convenient to the elevator, etc. So I did not get what I had carefully requested for yet another reason (loyalty no good, kids no good). I was told that 3rd floor rooms are not given to families with children because of the noise the kids make in the halls. My grandson is asthmatic so I did not want a "dog" room for him, and I had called earlier that morning to confirm the 3rd floor reservation. When I got to the hotel, the clerk said "you want a first floor room near the pool right?" Since that was the last thing I wanted I do not know where she got that idea. One was a loyalty night and one was a paid night. When I called Choice, I was told I could not book a 3rd floor room (available) because I was using loyalty points and that the hotel blocked the third floor to loyalty members! I did not think this was fair so I called Choice Customer service and was able to book (or so I thought) third floor rooms for both of my nights. I had problems with my reservations and room assignments. Coffee and so forth seemed available most hours, and fresh baked cookies as well (never saw one but smelled them. the complimentary breakfast was nice with the waffle irons, and hard boiled eggs. I expected the hotel to be a little nicer after reading the reviews. So it was pretty noisy but it is a big pool with room for many people. ![]() I think locals can join the pool as well. We stayed the Maine winter school vacation week with our grandchildren. The second floor has the lobby, and breakfast room as well as bedrooms. The third floor has only rooms and suites with the best views of the ocean/bay. So be aware of those things in asking for room assignment. There is also a restaurant which is on the first floor. The first floor is devoted mainly to the large pool and hot tub, game room, and rooms that can be rented with pets. ![]() This is a three floor hotel on busy route 1 in Belfast. When I called Choice, I was told I could not book a 3rd floor room (available) because I was using loyalty points and that the hotel blocked the third floor to loyalty members! I did not think this was fair so I called Choice Customer service and was able to book (or so. ![]() ![]()
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